You know your body best

LOLA subscriptions are customizable, flexible, and convenient to make sure you have exactly what you need, when you need it — with free standard shipping every time.

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Step one

Customize your subscription

Choose from a variety of period and sex products, and customize within each box to suit your needs.

Step two

Set your delivery frequency

For each subscription product, you decide when to receive it (every 4 or 8 weeks). Standard shipping’s on us.

Step three

Add additional products

Choose from a selection of one-time purchase items to add to your order anytime without disrupting your subscription.

Discreet and convenient

Deliveries arrive in discreet packaging right to your door. No more late night drug store runs.

Adjust or skip anytime

We’ll send you a reminder email two days before your next order processes to ensure you have time to adjust your product mix. Or, skip if you’re set for the month.

No commitments

No subscription fees, no long-term commitments. We make it easy to skip or cancel directly online without penalties.

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Subscription FAQs

How does my LOLA subscription work?
Easy! First, pick which product(s) you want. Then, choose the product assortment and how many of each product you want delivered at once. Finally, decide how frequently you'd like to receive your order — every 4 or 8 weeks. Enter your shipping and billing information, and voila! A better month awaits you.
Can I change the products I subscribe to?
Absolutely! You can add and remove products as needed, as well as change your assortment and quantity of boxes in your subscription. Remember to make any changes before 12 AM EST on the day your subscription is set to renew.
We'll also send you a reminder email 2 days before your order is set to renew, so if you need to make any changes, you'll be reminded! If your order processes with any incorrect information, just email help@mylola.com and we'll get things sorted for you.
How do I make changes to my subscription?
To make any changes to your subscription, sign into MY ACCOUNT here​​ and go to the My Subscriptions page (on the left hand side). From there, you can change your assortment and quantity of boxes, as well as add and remove products as needed.
Will my subscription automatically renew?

Yes, when you sign up for a subscription you'll automatically be renewed for a second order. Visit the My subscriptions page under MY ACCOUNT where you can adjust, skip, or cancel your subscription anytime.

We'll also send you a reminder email 2 days before your order is set to renew, so if you need to make any changes, you'll be reminded! If your order processes with any incorrect information, just email help@mylola.com and we'll get things sorted for you.

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What is the frequency of a LOLA subscription? Can I change it?
With LOLA, your subscription can renew every 4 or 8 weeks. You can skip a shipment at any time free of charge, or you can change your frequency altogether.
To create a highly customizable subscription, we make it easy to update the frequency for each individual product. So, for example, you can receive tampons every 4 weeks, and liners every 8 weeks!
What do I do if I need products earlier?
If you ever need your LOLA products sooner than your next renewal date, just email us at help@mylola.com and we can manually renew your subscription for you. This will get your LOLA products to you as quickly as possible!
Can I skip an order?
You can skip (or un-skip!) any product in your subscription up until 12 AM EST on the day your subscription is set to renew. If you skip after midnight on your renewal date, there is no guarantee your order has not already processed.
We'll also send you a reminder email 2 days before your order is set to renew, so if you need to skip or make any changes, you'll be reminded!
Can I make a one-time purchase of tampons, pads, or liners?
We do not have a one-time purchase option for these products at this time.
What happens if I move?
No problem! Wherever you go, LOLA is here for you. To change your address, sign into MY ACCOUNT here​​ and go to the My Subscriptions page (on the left hand side). Then, next to each product you want to cancel, click "Cancel." Make sure you cancel each product that you would no longer like to receive.
How do I cancel my subscription?
While we hate to see you go, to cancel your subscription, sign into MY ACCOUNT here​​ and go to the My Subscriptions page (on the left hand side). Then, next to each product you want to cancel, click "Cancel." Make sure you cancel each product that you would no longer like to receive.
If you have any trouble cancelling, just email help@mylola.com and we'll get things sorted for you.
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